"As a business, we like having all of our communication services in one place. It avoids having to deal with various call centres and there's no chasing about, we just deal with one person, which is refreshing. In the old days, with our previous suppliers, there were disagreements as to who was responsible when the email went down - was it the ISP or the phone line? With Timico, if we have a problem, it's fixed straightaway..."
Keith Rodgers
Architect
Guy St John Taylor Associates Ltd
Keith Rodgers
Architect
Guy St John Taylor Associates Ltd
The Timico billing system provides you with a simple way to break down costs by user and cost centre.
Costs are not simply that of making a telephone call or renting a line or circuit but are also in the administration of all of these services. Many companies use a multitude of suppliers each providing separate bills for each of the specific services used and require a different number for support.
At Timico we aim to simplify this by providing all of our customers' major communications needs under one roof, helping to minimise costs, and also provide improved flexibility and efficiency savings. This means you get just one monthly bill and you have one single point of contact for account management and support covering your mobile, fixed, VoIP and internet services.
What will we give you?
- Full cost centre management of all services under a single bill, that is broken down by each product set and can be split by user or cost centre, so you can see who is spending how much on what and when
- Access to online billing and call data 24/7 via your own secure online portal
- The ability to run a wide range of standard and bespoke reports on your call data
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