"Having previously sourced telecoms services from huge organisations such as BT, I was all too familiar with being treated as just another number. With PCS, I was determined that things would be different and wanted a supplier who could give us the same kind of personal service we offer to our own customers..."
Tim Bunn
Director of Sales
PCS
Tim Bunn
Director of Sales
PCS
Timico provide you with a free PC Client that allows you to make the best use of our VoIP for Business service.
To download the PC client or 'soft', PC-based phone for integration with Microsoft® Outlook® or to download a user guide please sign into your customer portal at https://secure.timico.co.uk/customers.What does the software allow me to do?
Personal Agent
Timico provides all users with a Personal Agent log in. This allows you to go online and set up routes for redirecting incoming calls based on attributes such as caller ID or time of day. For example, if you are sitting in a car you can divert all calls to your mobile or if you are in a meeting you can divert all calls to your message service except the one you are expecting that you just can't miss. The Personal Agent also provides:- Call Screening - provides programmable screening procedures based on caller ID
- Find Me/Follow Me - redirects incoming calls based on caller ID, time of day and day of week
- Simultaneous Ringing - allows an incoming call to ring all communication devices at the same time (mobile, BlackBerry, home office phone and/or office phone)
- Sequential Ringing - allows an incoming call to ring communication devices in a user-defined sequence
- One mailbox - allows for one voice mailbox to be used for multiple communications devices
- One phone number - allows user to be reached on any phone including mobiles from one inbound phone number
- Access from any web browser - changes can be made to users' personal accounts from any PC anywhere
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