Synergy Hosted VoIP

Cloud based business telephony that drives success

Timico’s Synergy VoIP (Voice over Internet Protocol) telephony offers big benefits to your business. Much more than just an award winning phone system, our cloud based solution provides a ‘mobile office’ with powerful collaboration tools – a hosted unified communications platform that supports organisational flexibility, efficiency and success.

Free Polycom VVX 300* on all Synergy packages,
from only £5/month**

View Pricing and Features Get a quote now

*Free handset available on 36 month contracts whilst stocks last
**Limited offer until 31st December 2015. New customers only.
Usual price £7 (Synergy UC Standard) and £12 (Synergy UC Pro). All prices exclude VAT.

Synergy, the cloud and your business

The cost and service flexibility advantages of cloud based telephony over traditional systems are significant. Powered by leading industry provider Genband Nuvia, Synergy guarantees you secure and reliable telephony, enhanced with powerful multimedia collaboration features.

As a cloud based solution, with Synergy you don’t have the worries of a physical system on site. A monthly subscription fee replaces large maintenance and upgrade costs: when we upgrade our platform, you get the benefits. Call costs are low, and adding capacity as your business grows is incredibly simple – with no additional hardware costs.

Synergy offers dual site redundancy, too. That means robust protection against any possible hardware or connectivity issues.

Benefits​ at a glance

Cost savings

Significantly lower call costs, line rental, and hardware costs.


Control feature-rich telephony from your desktop or mobile device.

Simplified contact

Keep your existing telephone number, and be reachable anywhere.

Unified messaging

Access voicemail and address books across multiple devices.

Location independent

Make and receive your calls from almost any internet connection and device.

Find the right Synergy solution for your business.

Get a quote now View Pricing and Features


Synergy’s one number simplicity makes you more mobile, connected and responsive. Each user has a single phone number that follows them wherever they go – accessible from their desk, smartphone, tablet, or laptop, from anywhere with an Internet connection. You can even access unified communications features on some of these clients.

Desktop Clients

With Synergy, your desktop client acts as a softphone: you can use your existing PC or Mac to make and receive calls using either a headset, or the computer’s built-in microphone and speakers.

Synergy on your mobile

Our Synergy VoIP service puts your office in your pocket, with your office number and collaboration services available via an easy-to-use smartphone app.

Android App on Google Play Available on the App Store

Synergy users can make calls directly from their PC using the softphone on their desktop client. If a physical phone is preferred, we offer a range of fully compatible business class IP phones from Polycom.

Timico’s ‘zero touch’ provisioning service means installation of these phones is painless – you just connect them to your network and they are configured automatically.

Business Phone Features

Synergy equips you with cloud based, business class phone services: users enjoy full voice PBX functionality – with one number simplicity. And unified communications features aid productivity with instant messaging, presence, collaboration and more.

Configuring and managing Synergy couldn’t be easier. End users have 24/7 access to online portals dedicated to their needs.

Collaborate effectively with unified communications tools

Synergy is much, much more than just a business phone system. It provides tools that make collaboration easy – wherever you are working.

Instant Messaging

Message users across multiple devices, easily switching between chats, voice calls and videoconferences.


See contacts’ availability, instantly.

Meet Me Conferencing

Get the team together with on-demand audio and video conferences.

Video Calling

Face to face conversations have never been easier.

Visual Voicemail

Sometimes it’s more convenient to read your voice messages.

Get a quote

Are you looking for a new solution
or to integrate with an existing solution?

Building and staff

Do you require

What connectivity do you have?

For solutions with multiple sites please select the connectivity at the office with the most workers

Please note: Ofcom requires Timico to inform its customers that this service allows calls to the emergency services numbers 999 and 112. However, customers should understand that calls will fail if there is a power cut or their broadband connection fails.

View our policy in respect of the provision of 999/112 access to the Emergency Services

Related downloads

  • Datasheet
    Synergy UC
  • Datasheet
    Synergy Mobile
  • Datasheet
    Polycom range

What our customers say - 2bm

"What impressed us about Timico is that they didn't try and pitch a big, complex solution that we didn't need - they just found the right way to meet our needs."

Lee Gattrell

IT & Installations Manager

Download Case Study

Speak to a specialist for more information about our feature rich Synergy Hosted VoIP solution.

Call Joe now or speak to him on live chat.

01636 858 953

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