Synergy Hosted VoIP
Cloud based business telephony that drives success
Timico’s Synergy VoIP (Voice over Internet Protocol) telephony offers big benefits to your business. Much more than just a phone system, our cloud based solution provides a ‘mobile office’ with powerful collaboration tools – a hosted unified communications platform that supports organisational flexibility, efficiency and success.
Synergy, the cloud and your business
The cost and service flexibility advantages of cloud based telephony over traditional systems are significant. Powered by leading industry provider Genband Nuvia, Synergy guarantees you secure and reliable telephony, enhanced with powerful multimedia collaboration features.
As a cloud based solution, with Synergy you don’t have the worries of a physical system on site. A monthly subscription fee replaces large maintenance and upgrade costs: when we upgrade our platform, you get the benefits. Call costs are low, and adding capacity as your business grows is incredibly simple – with no additional hardware costs.
Synergy offers dual site redundancy, too. That means robust protection against any possible hardware or connectivity issues.
Benefits at a glance
Synergy’s one number simplicity makes you more mobile, connected and responsive. Each user has a single phone number that follows them wherever they go – accessible from their desk, smartphone, tablet, or laptop, from anywhere with an Internet connection. You can even access unified communications features on some of these clients.
With Synergy, your desktop client acts as a softphone: you can use your existing MAC, PC or laptop to make and receive calls using either a headset, or the computer’s built-in microphone and speakers.
Synergy on your mobile
Our Synergy VoIP service puts your office in your pocket, with your office number and collaboration services available via an easy-to-use smartphone app.
Synergy users can make calls directly from their PC or laptop using the softphone on their desktop client. If a physical phone is preferred, we offer a range of fully compatible business class IP phones from Polycom.
Timico’s ‘zero touch’ provisioning service means installation of these phones is painless – you just connect them to your network and they are configured automatically.
Business Phone Features
Synergy equips you with cloud based, business class phone services: users enjoy full voice PBX functionality – with one number simplicity. And unified communications features aid productivity with instant messaging, presence, collaboration and more.
Configuring and managing Synergy couldn’t be easier. Administrators and end users have 24/7 access to online portals dedicated to their needs.
Collaborate effectively with unified communications tools
Synergy is much, much more than just a business phone system. It provides tools that make collaboration easy – wherever you are working.
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Please note: Ofcom requires Timico to inform its customers that this service allows calls to the emergency services numbers 999 and 112. However, customers should understand that calls will fail if there is a power cut or their broadband connection fails.