Let Timico's qualified technical experts get your home or office IT up and running quickly and efficiently. We have a team of friendly and professional engineers available to take charge of your connectivity and IT requirements.
Consultations are available over the phone or on-site and a wide range of support packages is available, starting from just £39 +VAT.
Think of our Tech Experts as your very own IT services team, on call to support you with:
- Network Architecture consultancy.
- Health checks and system reviews.
- IT manager holiday cover.
- Wide and local area networking.
- Office or branch acquisition and re-location.
- Mobility strategy and planning.
- Set up support for:
- Desktop and laptop computers.
- Mobile devices (PDAs/Blackberrys).
- Servers.
- Software installation and licensing.
- Teleworker/home office installation and set up.
- Disaster recovery.
- Maintenance agreements.
- Remote server access and monitoring.
- Printing and imaging solutions.
- Software, database and CRM solutions.
- Desktop and Thin Client Installations.
- Managed firewalls.
- Backup and storage solutions.
- Security:
- Employee management and internet vulnerability assessment.
- IT security audit.
- SPAM management.
- Security awareness training.
Tech Experts prices
| Support type |
Per case |
Pre-paid |
Monthly Subscription 2 (Unlimited Support for a minimum 12 months) |
| Telephone Support |
£39.00 - Case creation & first hour.
£34.00 per subsequent hour. |
£300 for 10 Hours.
£560 for 20 Hours.
Pre purchased support hours are valid for 12 months from date of purchase. |
£25.00 1 set up fee and £12.99 per month per PC.
£75.00 1 set up fee per server and £110.00 per month for first server and £90.00 per month for each subsequent server.
PC and server signup fee that includes an initial security check, spyware and virus sweep. |
| Onsite Support |
£350 - half Day.
£600 - 1 Day.
Hourly rates on request. |
N/A |
£425 per contracted day. |