"...Our overall impression of Timico is that the service we get has exceeded our expectations and is much smoother than what we used to experience with BT.
If we have a fault our call is answered quickly and efficiently and the Timico customer service agent knows who we are. When we were with BT, our network manager was always complaining about the service but now he is very happy..."
Building complex IP solutions requires considerable skill and expertise. Timico's sales support and network engineering teams are highly-skilled and experienced in all aspects of networking, enabling us to install and support all of your network solution requirements.
All elements are correctly configured and thoroughly tested to verify correct operation using the latest compatible software revisions.
A detailed implementation plan and schedule is delivered to integrate the solution in line with the defined project plan.
We will endeavour to minimise any disruption to business operations, including out-of-hours installation where required.
Network auditing and assessment
Pre-sales consultancy involves a complete audit of your current system architecture and makes cost-effective recommendations where appropriate covering such areas as your:
Mobile fleet review.
Mobility strategy and the optimisation of productivity and cost through mobile data applications.
LAN and WAN network architecture.
Fixed voice network/PBX system review.
Performance, utilisation, quality, reliability and traffic analysis/trending.
Current tariff optimisation based on your user requirements.
Current hardware and software configuration.
Network interoperability assessment.
Disaster recovery options.
Plan for future devices and applications.
Areas that could deliver cost savings.
Employees' usage of unauthorised and unknown network devices.
Why choose Timico professional services?
Our consultancy-based service ensures that all your needs are properly scoped and quoted so there are no hidden surprises and we discuss alternative options where appropriate.
Every solution we provide is personally project-managed and an implementation plan ensures that you know exactly when your service requirements will be delivered.
We tailor your solution so the focus of your IT resources is where they are needed. You are given a single point of contact to ensure that good communication ensures a mutual understanding of your specific business and project needs.
We provide installation and support to save you time in delivery and administration.
We offer full training services to ensure that your staff get the best out of your investment.