"...Having previously sourced telecoms services from huge organisations such as BT, I was al too familiar with being treated as just another number. With PCS, I was determined hat things would be different and wanted a supplier who could give us the same kind of personal service we offer to our own customers..."
Tim Bunn
Managing Director
PCS
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In today's business world, telecommunication spend is a key element of any company's costs and Timico aim to provide the most cost effective solutions that meet our customers' needs.
A single source
Costs are not simply that of making a telephone call or renting a line or circuit but are also in the administration of all of these services. Many companies use a multitude of suppliers each providing separate bills for each of the specific services used and require a different number for support.At Timico we aim to simplify this by providing all of our customers' major communications needs under one roof. This means you get just one monthly bill and you have one single point of contact for account management and UK support covering your mobile, fixed, VoIP and internet services.
Why is convergence important?
The technology behind the internet and the telecoms industry is converging, resulting in unified networks and unified products that can interact with each other to provide a new world of communications.This new world of converged communications is not just about improved cost. It can deliver the kind of functionality that used to be the preserve of big businesses to small and medium sized companies. Timico communications solutions provide tools that can improve the efficiency of your business and also provide you with:
- Full cost centre management of all services under a single bill with each user defined into a cost centre so you can see who is spending how much on what and when.
- Access to use the services over a private or open national network, be it GSM or WiFi service.
- Single multi-task, intelligent devices designed for the business market that offer a common experience in the office, at home, in the car or on the move. Users benefit from PBX extension functionality wherever they are, even when abroad.
- A secure service with managed control within the bounds of your IT corporate governance.
- Simple and easy to use administration tools that allow company administrative personnel to manage their users' access and cost centre allocation. A single, itemised bill saves time and costs associated with using multiple suppliers with separate invoices for different services.