"...As a business, we like having all of our communication services in one place. It avoids having to deal with various call centres and there's no chasing about, we just deal with one person, which is refreshing. In the old days, with our previous suppliers, there were disagreements as to who was responsible when the email went down - was it the ISP or the phone line? With Timico, if we have a problem, it's fixed straightaway..."
Keith Rodgers
Architect
Guy St John Taylor Associates Ltd
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For all technical issues please call technical customer services from 8am to 8pm Monday to Friday and from 10am to 4pm on a Saturday.
0870 382 0111
tcs@timico.co.uk
If you require support on non-technical issues please call your customer services team from 8am to 8pm Monday to Friday and from 10am to 4pm on a Saturday.
08700 949 601
customerservices@timico.co.uk
Please note: Timico provide a full support section within your Customer Portal. To clarify your log in details please call James Vestbirk on 08700 949 600
Please be aware that we can only provide out of hours support on specific lines on which you pay for Total, Enhanced or Prompt Care support.
Either call your Timico dedicated customer service team during working hours, or at other times please call us on:
+44 (0)8700 949 692 if you are on O2, or
+44 (0)8703 820 121 if you are on Vodafone.
Technical customer services
0870 382 0111 tcs@timico.co.ukIf you require support on non-technical issues please call your customer services team from 8am to 8pm Monday to Friday and from 10am to 4pm on a Saturday.
Customer services
08700 949 601 customerservices@timico.co.ukPlease note: Timico provide a full support section within your Customer Portal. To clarify your log in details please call James Vestbirk on 08700 949 600
In an emergency
Call 08703 820 111 for fixed line and internet services technical support during normal hours (8.00am until 8.00pm).Please be aware that we can only provide out of hours support on specific lines on which you pay for Total, Enhanced or Prompt Care support.
TOTAL CARE / ADSL ENHANCED CARE / TIMICO CARE:
Call 0870 142 3003 for 24 hour technical support (8.00pm until 8.00am).If your mobile phone is lost or stolen
Please contact Timico immediately to request a bar on your account to avoid remaining liable for the cost of the calls made on your handset.Either call your Timico dedicated customer service team during working hours, or at other times please call us on:
+44 (0)8700 949 692 if you are on O2, or +44 (0)8703 820 121 if you are on Vodafone.
