28/05/09

Ruddle Merz chooses Timico for all its IT Solutions

Newark, UK - May 28th, 2009 - Ruddle Merz, one of the UK's leading business rates surveying practices based in Oakham, have grown rapidly over the last few years, and as a result they needed an IT infrastructure to aid their expansion plans. Timico Group, a Newark based business-only ISP and unified communications service provider, were able to provide a suite of solutions to Ruddle Merz to enable them to make the transition from an unsecure, less resilient IT infrastructure to a fully secure, flexible and scalable network.

"We needed a business ISP that could provide all of the services we were looking for plus the class of service (CoS) or quality of service (QoS) we required. We turned to Timico who are experts in their field of helping businesses like ours. The project of installing a complete range of managed solutions and services, including IT support, hosted VoIP and bonded broadband into the business was managed extremely efficiently," says Marcus Cole, IT Operations Manager at Ruddle Merz.

The project was completed over a number of phases, with the most recent installation being a fully virtualised network infrastructure and virtual storage. This provides Ruddle Merz an enhanced Disaster Recovery solution, through underground fibre linking their Oakham office to their satellite DR office. The extra bandwidth means that if a fire, flood or burglary occurs at Ruddle Merz's head office, all data is secure and replicated in real-time in their satellite office to ensure business activities continue as normal.

"Timico has worked extremely hard to make Ruddle Merz a more secure and connected business, with all their solutions having the capacity to grow further if we need them to. Their customer service and the expertise of their employees are above and beyond that of most of their competitors, and I am confident that Ruddle Merz will continue to benefit further from our very successful relationship," concludes Marcus Cole.

Chris Tombs, Chief Executive of Timico, comments: "In these current market conditions, the key is to understand the changing needs of IT departments and budgets. The in-house technical expertise and the strong supplier partnerships that Timico has, position us perfectly to rival the larger outsource providers who are simply unable to deliver the personal service necessary."

About Timico

Timico is a leading business ISP, providing unified communications services to the UK business market. Founded in 2004 by a highly experienced management team, Timico brings an unrivalled understanding of its customers' needs, delivered through its independence, high levels of customer service and a desire to help its customers to operate more effectively. The company's portfolio of services includes IP services, network solutions, fixed line and mobile services. In September 2008 Timico was ranked 4th in the Sunday Times Microsoft Tech Track 100 listing - the highest placed communications provider. In the same year, Timico was also awarded Best Unified Solution at the ITSPA awards. For more information visit www.timico.co.uk

About Ruddle Merz

Ruddle Merz is a successful business built on offering a client-centered service, advising clients on saving money on their business rates. Established in 1996, Ruddle Merz acts on behalf of over 1300 clients with a combined portfolio of nearly 3000 commercial properties. With offices operating out of London, the Midlands and Manchester, their expert team of surveying staff have past experience working within the Government's Valuation Office, as well as comprehensive knowledge of empty space relief and material change in circumstances legislation, and are dedicated to utilising their specialist skills to negotiate the best possible saving for every client. For more information on Ruddle Merz and the services they provide visit www.ruddlemerz.co.uk

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For media information:

Pritesh Pancholi
Marketing
Timico
0844 871 8100
pritesh.pancholi@timico.co.uk

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