"...Our overall impression of Timico is that the service we get has exceeded our expectations and is much smoother than what we used to experience with BT..."
Sharon Parkinson
Glen Dimplex Group
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Job specification
| Technical Customer Service Advisor | |
| Reporting to: | Technical Customer Services Team Leader |
| Salary: | Up to £20k dependent upon experience |
| Job summary: | We are looking for self-motivated individuals to join our Technical Customer Services Team and provide support services across our whole product range including IP Telephony (VoIP), Internet Services, Fixed Lines and Mobile Data. Working as part of our supportive and knowledgeable team you will be providing first line technical assistance over the phone. You will work closely with our partners and customers to resolve technical queries, managing the enquiry through to resolution as a part of our mission to provide superior service to our customers. The successful candidate must have experience of working in a technical support role ideally customer facing, have excellent interpersonal skills and a passion for delivering exceptional customer service. |
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| Ideal candidate: |
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| Minimum qualifications and relevant experience: |
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