Job specification


Corporate Account Manager
Reporting to: Director of Account Development & Management
Salary: Up to £40k package
Job summary: As a Corporate Account Manager you will be responsible for building relationships, retaining and growing the revenues of your customers within an agreed portfolio of accounts. You will gain a clear understanding of their key business drivers and use this knowledge to identify further converged telecommunications and internet products and solutions to meet their needs, creating new and ongoing profitable business and maximising the revenue potential of each account.
Duties and responsibilities:
  • Develop a thorough understanding of Timico's products / solutions
  • Achievement of financial and non financial sales related objectives within your existing account base
  • Own the strategic relationship with the account base including contractual negotiations
  • Anticipation of customer requirements to ensure these are reflected into long term planning
  • Effective interaction across the company with stakeholder departments in order to develop customer relationships and secure sales opportunities
  • Relationship building up to director level
Ideal candidate:
  • A passion for excellent customer service
  • Excellent organisational and communication skills, along with personal tenacity and the ability to drive things through to conclusion in a dynamic and challenging environment
  • The ability to identify sales opportunities within your customer portfolio and see these through to conclusion
  • Keen knowledge of a wide range of communication services
  • Great organisational skills, as you will have a nationwide portfolio of customers
Minimum qualifications and relevant experience:
  • 3 years +experience in Account Management, ideally within a telecoms, internet and/or IT environment
  • High level of business / commercial understanding
  • Proven track record in achieving financial and non-financial objectives and KPIs
  • Proven track record of selling at corporate, SME and Channel level, as well as negotiating with senior level contacts

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