Timico provides improved resilience through Ethernet in the First Mile

Newark, UK - July 21st, 2009 - Timico is pleased to announce early availability of its Ethernet in the First Mile (EFM) access service. The company is one of the first in the country to offer EFM services.

EFM utilises multiple copper pairs to the end user premises with bandwidth increasing incrementally with each pair up to a total of 10Mbps. The product offers a high degree of resilience. In the event of a failure of one or more pairs the bandwidth available is simply scaled down rather than completely lost.

Customers also benefit from installation lead times of 25 days compared with fibre based leased lines which can be up to 65 days. Based on underlying BT Openreach copper services, EFM comes with Enhanced Care SLAs of 4 hours to respond and 20 hours to fix.

EFM represents a significant investment on the part of Timico. Twin Gigabit Ethernet fibre connections from the BT 21CN cloud into diverse locations, then into Timico's London MPLS ring provides high levels of resilience. EFM is currently available within the 21CN footprint of approximately 600 exchanges. Premises need to be less than 3km from the exchange.

"The addition of Ethernet in the First Mile to Timico's product portfolio is an important step forward for the company" says Timico CTO, Trefor Davies. "EFM allows us to provide our customers with more flexibility when designing multi-site MPLS networks. The shorter lead times and flexibility in bandwidth selection mean that WAN solutions can be implemented far more cost effectively and quickly than has traditionally been the case."

EFM provided by Timico will quickly allow customers to make the transition to next generation network technology, and enable them to introduce new converged applications based on IP. EFM is the perfect solution for businesses that require a truly flexible service.

About Timico

Timico is a leading business ISP, providing unified communications services to the UK business market. Founded in 2004 by a highly experienced management team, Timico brings an unrivalled understanding of its customers' needs, delivered through its independence, its high levels of customer service and a desire to help its customers to operate more effectively. The company's portfolio of services includes IP services, network solutions, fixed line and mobile services. In September 2008 Timico was ranked 4th in the Sunday Times Microsoft Tech Track 100 listing - the highest placed communications provider. In the same year, Timico was also awarded Best Unified Solution at the ITSPA awards. For more information visit www.timico.co.uk

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For media information:

Suzie Hodges
Marketing
Timico
0844 871 8100
suzie.hodges@timico.co.uk

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