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Timico is an independent communications service provider specialising in voice and data connectivity solutions for UK businesses.

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Strategic partners

Timico have a series of strategic partners that allow us to provide you with a fully converged telecoms proposition.
Become a partner

Build a valuable new revenue stream by expanding your existing portfolio and backing the network infrastructure off to an organisation you can trust.
Directors

Press releases

Case studies

Careers

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Our managed WAN solutions offer great value for customers connecting multiple sites over DSL services, or other IP connections such as leased lines.

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Broadband

Fast, reliable internet connectivity to suit your organisation's needs.
Private networks

Low cost solutions for connecting trading and homeworker locations.
Dedicated connectivity

Connectivity solutions suitable for both internet access and point-to-point deployments.
- Ethernet in the First Mile (EFM)
- Ethernet fibre services
Network security

Fortinet firewall solutions.
Network monitoring

Managed homeworking services

Timico Core network

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We provide mobile voice solutions, email on the move and mobile broadband to keep you connected when you're away from your office.

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Mobile service provision

The latest smartphones, tablets, rugged devices and mobile tariffs.

Mobile applications

Development of bespoke apps, including the award winning hand-e-pix.
BlackBerry technical support

A range of packages to take care of your BlackBerry technical support needs.
Mobile access management

Secure integration of 3G enabled devices into your wide area network.

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Timico offer a range of voice solutions, from fixed line calls and line rental to SIP trunks, hosted VoIP and collaboration solutions.

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Hosted VoIP

Ideal for linking branch offices or for members of staff working from home, in a client’s office or travelling internationally.

Fixed line services

Flexible call and line rental packages on analogue, ISDN and SIP Trunk lines.
SIP trunks

Replace expensive ISDN phone lines with an IP connection between your existing PBX and the Timico network.

Inbound services

A wide range of inbound numbers with flexible call management features that can be managed online.
VoIPCortex IP PBX

A powerful business IP PBX which provides all of the phone system features required by a typical business at a fraction of the cost of legacy PBX units.

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All of our services come with unrivalled customer service and technical support, flexible billing set-up and 24 hour online account management.

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Unified bill

The Timico billing system provides you with a simple way to break down costs by user and cost centre.

Telecoms audit

Designed to help you reduce communications costs quickly and effectively.
Online customer portal

The customer portal enables you to manage or add to your Timico services.

IT services

Timico have developed a variety of IT services that help you design, build and manage your business critical systems.
Professional services

Timico professional services range from the design, project planning and implementation through to post sales support and maintenance.

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If you require support on non-technical issues please call your customer services team from 8am to 8pm Monday to Friday and from 10am to 4pm on a Saturday.

0844 871 8101
customerservices@timico.co.uk

Support

If you have any support issue with a Timico product or service, then please contact Network Operations.

0844 871 8125
support@timico.co.uk.
Contact us

Customer service, support, and emergency phone numbers and email addresses.

Where are we?

Our office locations.
Service status

View the current status of our services or subscribe to email alerts.

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Fibre Broadband

Timico Fibre Broadband is specially designed to help businesses meet the ever growing requirements of bandwidth-hungry applications by offering speeds of up to 80Mbps download and 20Mbps upload.

Free connection

By utilising fibre connectivity between your cabinet and exchange, fibre broadband allows you to take advantage of superfast broadband speeds without the need for costly dedicated connectivity. These speeds allow your business to make use of video, Internet telephony and VPN services and allows your connection to be used by multiple users with ease.

Upload speeds are becoming increasingly important with the release of online backup services and Internet telephony. Fibre to the cabinet from Timico allows your business to use these services without struggle.

Check availability

Product	FTTC 40/10 40GB	FTTC 40/10 100GB	FTTC 40/10 200GB	FTTC 40/10 500GB
Suitable for	Single home workers	Small offices	Heavy users with large data files	Offices transferring large data files and streaming video
Monthly data usage allowance	40GB	100GB	200GB	500GB
Maximum achievable download speed	40Mbps	40Mbps	40Mbps	40Mbps
Maximum achievable upload speed	10Mbps	10Mbps	10Mbps	10Mbps
Monthly price*	£29	£35	£59	£75
New connection charge*	Free (normally £99)	Free (normally £99)	Free (normally £99)	Free (normally £99)
*All prices exclude VAT	Get a quote	Get a quote	Get a quote	Get a quote

Product	FTTC 80/20 40GB	FTTC 80/20 100GB	FTTC 80/20 200GB	FTTC 80/20 500GB
Suitable for	Single home workers	Small offices	Heavy users with large data files	Offices transferring large data files and streaming video
Monthly data usage allowance	40GB	100GB	200GB	500GB
Maximum achievable download speed	80Mbps	80Mbps	80Mbps	80Mbps
Maximum achievable upload speed	20Mbps	20Mbps	20Mbps	20Mbps
Monthly price*	£34	£40	£64	£80
New connection charge*	Free (normally £99)	Free (normally £99)	Free (normally £99)	Free (normally £99)
*All prices exclude VAT	Get a quote	Get a quote	Get a quote	Get a quote

	View additional features

Static IP address	1	1	1	1
Mailboxes	10	10	10	10
UK Domain	1	1	1	1
SOHO router*	£49	£49	£49	£49
Contract term	24 month	24 month	24 month	24 month

	View bolt on options

	What does this do for me?	Monthly price
Elevated best efforts	Improve your speeds at the busiest times	£4.00
Monitoring	Proactive monitoring of your router’s performance to ensure quick action in the event that it goes offline	£6.95
Maintenance Class 4	This BT care level ensures that your fault is cleared within 20 hours from them receiving notice	£12.25
Maintenance Class 14	This BT care level ensures that your fault is cleared within 7 hours from them receiving notice	£14.90
Managed Cisco Router (36 month agreement)	Provides a Cisco router with next day replacement with full installation by a Timico engineer	£28.00

Benefits of Fibre broadband

Manage and predict your costs with a straightforward charging scheme
Provide an effective home working solution
Be connected quickly and with minimum upfront costs
Use bolt on services to tailor your package to suit your business requirements
Take advantage of superfast speeds to deploy innovative services such as Internet telephony, video and VPN

View our other business broadband products - ADSL Max, ADLS2+, FTTC (fibre to the cabinet), EFM, and Ethernet

Do you have a broadband requirement as part of a larger project?

0845 126 6616

Customer login

To log in to the Timico Customer Portal, please enter your user name and password below:

If you have lost your password, you can reset it here

If you have not activated your account yet, find out more about our Customer Portal here

Customers

Partner login

To log in to the Timico Partner Portal, please enter your user name and password below:

If you have lost your password, you can reset it here

If you have not registered yet, find out more about our Partner Programme

Partners