If you have any support issue with a Timico product or service, then please contact Network Operations on 0844 871 8125 or e-mail at support@timico.co.uk.
For the latest information on current incidents and planned maintenance, or to subscribe to our status alerts, please visit our service status site.
This will allow you to test the performance of your Timico internet connection. If you need assistance with the results that are displayed please contact Network Operations on 0844 871 8125.
Please note
Before starting the test please ensure you are not downloading any other files, using any internet voice applications or running any other programs on your machine apart from your internet browser. The speed test tool will only show you the free bandwidth avalable at the time of running the test. If there are other computers also using your internet connection this will affect the results of the test.
All test results are logged, along with the IP address they are run from, the time and the date.
If you have spoken to Timico Network Operations and they have offered you remote support please click on the PC or Mac link below and when prompted click run. There is no need to save the program and nothing will be installed on your computer.
Please note
You will only be able to use this service if you have spoken to Timico Network Operations and have been given a support session code. If you require technical support on any Timico service please call 0844 871 8125.
All test results are logged, along with the IP address they are run from, the time and the date.
