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VoIP

End of the road for 20CN broadband services

BT will be retiring their 20CN network later this year; this will include all SDSL services and all 20CN broadband services being retired by from UK exchanges where 21CN broadband exists by 31st March 2014.

Telephony – lots to consider

In my previous blogs I’ve written a lot about VoIP and specifically the features and benefits of a hosted telephony system, but that is not the only option available. At Timico we can provide a number of different systems to suit our customers’ requirements, but in getting to the stage of being able to recommend a suitable solution, there are lots of factors to consider. 

A day in the life of a VoIP user

Continuing my testing of the VoIP iPhone application, I’ve really started to see how using a VoIP system can help general office communications and make for a more efficient way of working.

What if I could make VoIP calls from my mobile?

Although it’s only on a few occasions, there is sometimes the need for me to be out of the office visiting suppliers and customers, or even to work from another office or from home. For some, this may pose the worry of missing important calls while they are away from their desk.

At Timico we use our own Hosted VoIP platform as the main telephony system so this isn’t that much problem for us as there are various ways that the system can handle remote working.

What is VoIP?

I often get asked "What is VoIP?", as the non-technical ones among us are often bombarded with industry abbreviations like this.

So to put it simply, VoIP (Voice over Internet Protocol) uses IP networks (essentially the same technology that the Internet is built on) to place and receive voice calls, as opposed to using traditional fixed telephone lines. Provided the data connection is good enough, analogue/ISDN lines can be replaced to allow voice calls to use the same connectivity as the data communications.

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Is the telecoms arms race escalating?

According to reports over the weekend, there may be an audacious attempt to combine Everything Everywhere (comprising mobile operators T-Mobile and Orange) with Virgin Media into a massive new telecoms company.

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