No business has the luxury to afford a day without production. The reliance on the ability to communicate via email means that a day without it is unproductive.
Therefore, you must ask yourself, what do you put in place to prevent downtime? Every business should have a comprehensive plan for disaster recovery. Email is not the only business critical application to be affected by server downtime - the considerations must spread to your website, databases and any CRM systems that you may access through your own server.
Many businesses do not put a disaster recovery plan into place until the disaster has been experienced. To ensure that you do not have to go through this pain, think about the safety, security and location of your servers. Do you have a comms room or are they simply in a cabinet behind reception? Are they exposed to the risk of a break in, a leaky air conditioning unit, overheating on a warm day?
The first and arguably most important step to take in implementing your disaster recovery plan should be to ensure that your equipment is housed in the right location.
This is where the Data Centre comes in.
We appreciate how difficult it is to make the decision to put your trust in somebody else to look after your mission critical hardware and keep your servers colocated off site, where you can’t see them.
It is therefore key to choose the right colocation provider with a Data Centre that you can rely on. At Timico we have made every effort to ensure that our new Newark Data Centre utilises the newest technology to harness the safety and security that you require for peace of mind.
With your servers housed in our Data Centre you no longer have to worry about your equipment being damaged by break in, or other incidents that may cause it to be tampered with, such as an inexperienced member of staff handling it. Our biometric access controls and comprehensive CCTV system will look after that.
The cost of keeping the equipment cooled, powered and connected to your network are also no longer a worry. We have invested in cold aisle containment technology, have a dedicated 1.3MVA substation and diversely routed 10Gbps dedicated links to our core network that ensure the optimum performance of your colocated equipment.
However, we believe the biggest piece of the puzzle that will guarantee your peace of mind is our staff. We have a highly experienced customer services team located on site in our 24/7 network operations centre. No matter what your concern or query is, it will be handled with the utmost attention and we ensure that you are regularly updated on the progress of any incident ensuring a close relationship between customer and provider.
So, ultimately, the question has to be, what is your disaster recovery plan?