IT is a revolving door of change. While most industries have had to get on board with the digital revolution, few have actually had to be the ones to underpin it all. The best and most expensive applications in the world are next to useless if the networks supporting them all aren’t resilient, reliable and configured for change. Here we take a look at the importance of securing your network, as well as the key to making the most of the relationship with your service provider. So what do you need to know and where is this rapidly evolving area of IT heading in the future?
Customers expect a responsive service, while employees need fast, always-on access to the internet and their company’s business critical applications and services. As connectivity continues to shape business systems and processes, these are just a couple of the demands that fall on the shoulders of today’s SMBs.
on behalf of Timico UC partner, Enghouse Interactive
Multi-channel customer service is becoming more important than ever before, thanks to the proliferation of smartphones and tablets. Where once people could only get in touch with brands and companies by phone or even letter, they can now find them at any time of day or night via email and social media.
Back in January it was announced that additional cities had been invited to join the newly extended SuperConnected Cities scheme. All 28 cities have now confirmed their participation and the new additions are listed below.
Next month South Yorkshire will join the 23 current participating cities and become part of the recently extended SuperConnected Cities Connection Voucher Scheme.
The area is already seeing significant investment through the Superfast South Yorkshire project (jointly funded by BT, Broadband Delivery UK and South Yorkshire partners), which aims to extend the availability of high-speed broadband to 98% of homes and businesses. South Yorkshire partners are the four local authorities of Sheffield, Rotherham, Barnsley and Doncaster.