Timico Limited, the independent business internet, hosting and communications service provider, today announced the acquisition of the telecoms interests of Coms Plc (Coms), the Buckinghamshire-based provider of hosted unified communications (UC), cloud and connectivity services.
In addition to the business assets, Timico will be taking on immediate responsibility for the customers contracted to Coms for their communications services. With its strong heritage and reputation for customer service excellence, Timico is perfectly positioned to integrate these new clients into its well-established Business and Enterprise Services divisions.
Tim Radford, Chief Executive Officer at Timico, said: “We are delighted to be welcoming Coms customers into the Timico family. We are a well-funded, stable business already trusted to look after the communications needs of more than 12,000 UK companies. I am confident that the structured support and expertise we can offer qualifies us as a safe pair of hands to take on these new customers.”
Formed in 2005, Coms Plc operates with a 50-strong team in High Wycombe, expert in premium rate and fixed line telephony, MPLS networking, mobility, maintenance, VoIP and SIP-based services in addition to its core cloud, communications and connectivity solutions.
The Timico group now employs more than 350 staff at five locations across the UK, in Newark, Milton Keynes, Fareham, Stokenchurch and London, 80% of whom work in customer-facing roles. Its head office location in Newark boasts a £5m data centre and is home to a national network operations centre from where its 10Gb MPLS core network and customers’ services are managed and monitored 24 hours a day.
“Our strategic account management and client services teams are fully-briefed and ready to get to know their new customers. We have built our business through a healthy combination of organic and acquisition-led growth. As well as a team of quality people, we have all the necessary building blocks in place – from billing and CRM systems to online customer portals and service monitoring tools – to ensure our customers are well looked after from the day they join us” concludes Radford.