Careers

We're rapidly expanding our Newark-based team and we're looking for highly motivated, talented and ambitious people, wanting to make their mark in the fast paced IT and communications industry.

Account Executive - Newark

The Account Executive will be responsible for providing administrative and customer facing support to the mobile services team and their portfolio of customers.

The Account Executive will be required to support both customers and the team in the day to day management of the services provided through Timico and ensure Timico perform against stated service levels.

Account Support Executive - Newark

The Account Support Executive team is responsible for providing administrative and customer facing support to the Enterprise Account Managers and will primarily act as (i) a means of providing consistency of orders and requests and (ii) a buffer for input into the Client Services and Service Implementation teams.

Within the team, your role as Account Support Executive will support both customers and the Enterprise Account Management team in the day to day management of the services provided through Timico and ensure Timico perform against agreed service levels.

Business Process Analyst - Newark

Timico group is seeking an enthusiastic Business Process Analyst to work in the company HQ occasionally visiting other offices based throughout the UK.

Timico has grown through acquisition and natural growth and is looking to consolidate processes and systems to improve the performance of the business.  

Configuration Analyst / Manager - Newark

Timico are seeking an experienced Configuration Analyst / Manager to lead the development of our CMDB.

The individual will be responsible for the complete lifecycle of configuration data and be involved in the rollout and validation of our CMDB.

Customer Service Advisor (9-12 month maternity cover) - Newark

As a dedicated customer service professional, with proven previous experience in a similar role; ideally with a telecommunication or IT industry background, you will be responsible for delivering a first class service to our Business customers. 

You will be an outstanding communicator with the ability to build lasting relationships with our customers. In this fast paced environment it is key that you are confident to make informed decisions; ensuring you can quickly and efficiently identify and resolve queries.

Finance Assistant/Office Manager (FT) - Reading

Business Environment

Timico TTS support all the IT infrastructure and communications needs of its customers, often as hybrid on-site / off-site and cloud based solutions including servers, storage, networks, telephony, unified communications & collaboration, databases, desktop and mobile devices.  

Our clients are in number of different market sectors and vary in size from SME to large organisations and our range of capabilities extends to include service provision to FTSE 100 companies.

Product Manager – PBX and Maintenance Services - Newark

Timico is a leading quality business-to-business internet and communications service provider. We are expanding our product management team who maintain and develop our voice, data, hosting and applications portfolio.

 We are looking for someone with a passion for product management and experience within the Telecoms, ISP or IT sectors. A strong knowledge of Unified Communications is essential. You will have relevant experience and be excited about working at a fast-moving and nimble organisation. Delivering award-winning service must be second nature for you.

Software Developer - Newark

Timico group is seeking an enthusiastic Software Developer seeking to gain experience in enterprise development.

This role is a diverse; offering the opportunity to work with many different enterprise grade technologies and systems. Including Salesforce, ServiceNow, IIS, SQL Server, WCF, Restful API’s, Windows Services and Desktop Applications.

The position is based at the company headquarters in Newark, with excellent rail and road links to the surrounding area.

Systems Analyst - Newark

Timico Group is looking for an enthusiastic Systems Analyst to work with the project team on development projects. This role is varied and challenging with many opportunities to develop new skill sets in different technologies and disciplines. 

Technical Pre-Sales Advisor (Business Services) - Newark

This role would suit someone with strong technical interests looking to develop their career. The role is to support the Pre Sales Consultant in providing technical knowledge to the TBS sales team, assisting them in gaining new Ethernet and Synergy customers. Some knowledge of broadband, networking and voice technologies will be an advantage

Technical Pre-Sales Consultant - Reading

Business Environment

We support all the IT Infrastructure and Communications needs of approximately 80 customers often as hybrid on site / off site and cloud based solutions including servers, storage, networks, telephony, unified communications & collaboration, databases, desktop and mobile devices. 

Our clients are in number of different market sectors and vary in size from SME to large organisations and our range of capabilities extends to include service provision to FTSE 100 companies.

Technical Pre-Sales Consultant Managed Networks, Connectivity and Cloud services - Newark

This position calls for a highly technical operative who understands Managed networks and connectivity including WAN, LAN, WLAN, MPLS, Managed Security, VOIP and cloud and hosting services in particular VMware. The role is to provide technical consultancy during the sales process supporting sales teams identifying customers technical and business requirements in order to establish and document a recommended solution.

Voice Engineer (2nd Line Support) - Newark

We are looking for a customer service focused network professional to join our NOC and deliver service excellence in the following areas:

  • Escalated service operation support to 1st and 2nd tier engineers
  • Pre installation customer solution testing
  • Engagement with colleagues, partners and customers to resolve complex technical issues.
  • ITIL process understanding and experience

The successful candidate will be experienced in the following:

Timico are keen to hear from sales professionals, for either telephone or field-based sales roles.  You would need to have a proven track record in new business sales and have an understanding of converged communications, networking, and hosted solutions.

For more information and a full role description please email careers@timico.co.uk.

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