Careers

We're rapidly expanding our Newark-based team and we're looking for highly motivated, talented and ambitious people, wanting to make their mark in the fast paced IT and communications industry.

Configuration Analyst / Manager - Newark

Timico are seeking an experienced Configuration Analyst / Manager to lead the development of our CMDB.

The individual will be responsible for the complete lifecycle of configuration data and be involved in the rollout and validation of our CMDB.

Customer Service Advisor - Newark

As a dedicated customer service professional, with proven previous experience in a similar role; ideally with a telecommunication or IT industry background, you will be responsible for delivering a first class service to our Business customers. 

You will be an outstanding communicator with the ability to build lasting relationships with our customers. In this fast paced environment it is key that you are confident to make informed decisions; ensuring you can quickly and efficiently identify and resolve queries.

Customer Service Advisor (9-12 month maternity cover) - Newark

As a dedicated customer service professional, with proven previous experience in a similar role; ideally with a telecommunication or IT industry background, you will be responsible for delivering a first class service to our Business customers. 

You will be an outstanding communicator with the ability to build lasting relationships with our customers. In this fast paced environment it is key that you are confident to make informed decisions; ensuring you can quickly and efficiently identify and resolve queries.

Service Implementation Co-ordinator (part time) - Newark

The role of Service Delivery Advisor is to ensure the timely & accurate delivery of critical services to our customer base.

Becoming a specialist in delivering Timico products and services (including Mobile/ Connectivity/ Data/ VOIP & SIP), you become the main interface between the business and the customer verifying solution requirements, delivering updates to customers and ultimately ensuring that customer needs are met.

Technical Pre-Sales Advisor (Business Services) - Newark

This role would suit someone with strong technical interests looking to develop their career. The role is to support the Pre Sales Consultant in providing technical knowledge to the TBS sales team, assisting them in gaining new Ethernet and Synergy customers. Some knowledge of broadband, networking and voice technologies will be an advantage

Technical Pre-Sales Consultant - Reading

Business Environment

We support all the IT Infrastructure and Communications needs of approximately 80 customers often as hybrid on site / off site and cloud based solutions including servers, storage, networks, telephony, unified communications & collaboration, databases, desktop and mobile devices. 

Our clients are in number of different market sectors and vary in size from SME to large organisations and our range of capabilities extends to include service provision to FTSE 100 companies.

Technical Pre-Sales Consultant Managed Networks, Connectivity and Cloud services - Newark

This position calls for a highly technical operative who understands Managed networks and connectivity including WAN, LAN, WLAN, MPLS, Managed Security, VOIP and cloud and hosting services in particular VMware. The role is to provide technical consultancy during the sales process supporting sales teams identifying customers technical and business requirements in order to establish and document a recommended solution.

Technical Support Advisor 1st Line - Newark

We are looking for a self-motivated customer service focused professional to join our Technical Support desk .

Working in a busy Network Operation Centre you will deliver service aligned to the following:
 

  • Customer service excellence
  • Engagement with colleagues, partners and customers to resolve technical issues
  • ITIL process understanding and experience

The successful candidate will be experienced in the following:

Technical Support Advisor – Shift Lead - Newark

We are looking for a self-motivated customer service focused professional to join our 1st Line Technical Support Team.

Working in a busy Network Operation Centre you will deliver service aligned to the following:

Timico are keen to hear from sales professionals, for either telephone or field-based sales roles.  You would need to have a proven track record in new business sales and have an understanding of converged communications, networking, and hosted solutions.

For more information and a full role description please email careers@timico.co.uk.

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