Account Manager (Business Services) - Newark
The Account Manager will be responsible for acquiring new and developing existing Timico customer accounts. This role is primarily desk based at our Newark Head Office however it is expected that part of the working month will be spent visiting customer sites. You will be expected to have demonstrated success in a target orientated environment, have a thorough understanding of the sales process, with previous sales experience. You will be able to identify, through a business needs analysis, opportunities to introduce the Timico portfolio into new and existing businesses.
Account Support Executive - Newark
The Account Support Executive team is responsible for providing administrative and customer facing support to the Enterprise Account Managers and will primarily act as (i) a means of providing consistency of orders and requests and (ii) a buffer for input into the Client Services and Service Delivery teams.
Within the team, your role as Account Support Executive will support both customers and the Enterprise Account Management team in the day to day management of the services provided through Timico and ensure Timico perform against agreed service levels.
Business Development Manager (Mobile Services)
A highly self-motivated individual who thrives under the pressure of exceeding sales targets, you will be highly adept at quickly building professional relationships and closing high margin business. Targeting medium to large corporate clients across the UK promoting Timico’s portfolio of mobile solutions and connectivity, through a consultative sales approach, you will be responsible for developing a pipeline and managing your sales process to generate new business revenues and long term customer relationships.
Customer Service Advisor - Newark
As a dedicated customer service professional, with proven previous experience in a similar role; ideally with a telecommunication or IT industry background, you will be responsible for delivering a first class service to our Business customers.
You will be an outstanding communicator with the ability to build lasting relationships with our customers. In this fast paced environment it is key that you are confident to make informed decisions; ensuring you can quickly and efficiently identify and resolve queries.
Maintenance Contracts Co-ordinator - Newark
To manage our customer’s maintenance contracts. To manage relationships with Account Managers, Customer Service teams and Suppliers. To ensure all information is continually updated and available.
Network Engineer - Fareham
Timico Partners is looking for an enthusiastic networking engineer to work in the 3rd line team. The position will involve supporting Timico Partners extensive network, developing networking solution for Timico Partners customers, installing and managing IP Voice solutions.
Network Engineer (3rd line support) - Newark
We are looking for a customer service focused network professional to join our NOC and deliver service excellence in the following areas:
- Escalated service operation support to 1st and 2nd tier engineers
- Pre installation customer solution testing
- Engagement with colleagues, partners and customers to resolve complex technical issues.
- ITIL process understanding and experience
The successful candidate will be experienced in the following:
Project Manager - Newark
A member of the Timico Project Management Office, our Project Managers are at the forefront of our commitment to customers. With a strong understanding of Prince2 project disciplines you will channel all of Timicos talent and resources to deliver business enhancing solutions.
Senior Network Engineer (Field Based)
We are looking to recruit an experienced field based installation engineer to take the technical lead on day to day installation tasks and on project based roll outs. Ideally the engineer will have experience with Cisco, Foritnet, Meraki and Draytek hardware. We are looking for someone to represent the engineering team at technical workshops and review meetings and to work with our own project teams on developing roll out plans. Ideally the candidate will have strong interpersonal skills and the ability to take ownership of day to day operational challenges and issues.
Service Delivery Advisor - Newark
The role of Service Delivery Advisor is to ensure the timely & accurate delivery of critical services to our customer base.
Becoming a specialist in delivering Timico products and services (including Mobile/ Connectivity/ Data/ VOIP & SIP), you become the main interface between the business and the customer verifying solution requirements, delivering updates to customers and ultimately ensuring that customer needs are met.
Software Development Engineer (Milton Keynes) - Milton Keynes
Experienced Java developer required for ISP Portal development in central Milton Keynes. The Portal will be responsible for the provisioning, management and development of all ISP services including VoIP, Cloud, Unified Comms, Routing/Switching, Email, DNS and Hosted Services.
The successful candidate will have proven experience developing web-based applications providing role-based user and API access. Experience with IPv4/6, SIP, Cisco and Juniper equipment is essential. Previous experience developing distributed networking and VoIP applications is preferred.
UC Development Engineer
Timico UC seeks a UC Development Engineer to integrate Timico’s Synergy portfolio with other GENBAND and 3rd party products to ensure conformance and interoperability (IOT) with customer solutions. Based out of the London or Newark facility, the successful candidate must be a highly adaptable team player who can quickly ramp up on new technologies and accomplish goals in a fast-paced environment. A combination of strong technical and oral/written communication skills is a must.
Timico are keen to hear from sales professionals, for either telephone or field-based sales roles. You would need to have a proven track record in new business sales and have an understanding of converged communications, networking, and hosted solutions.
For more information and a full role description please email firstname.lastname@example.org.