2x Account Support Executives - Newark
The Account Support Executive team is responsible for providing administrative and customer facing support to the Enterprise Account Managers and will primarily act as (i) a means of providing consistency of orders and requests and (ii) a buffer for input into the Client Services and Service Delivery teams.
4 x Technical Support Advisor's Required (1st Line) - Newark
We are looking for a self-motivated customer service focused professional to join our 1st Line Technical Support Team.
Working in a busy Network Operation Centre you will deliver service aligned to the following:
- Customer service excellence
- Engagement with colleagues, partners and customers to resolve technical issues.
- ITIL process understanding and experience
The successful candidate will be experienced in the following:
Business Development Manager (Mobile Services)
A highly self-motivated individual who thrives under the pressure of exceeding sales targets, you will be highly adept at quickly building professional relationships and closing high margin business. Targeting medium to large corporate clients across the UK promoting Timico’s portfolio of mobile solutions and connectivity, through a consultative sales approach, you will be responsible for developing a pipeline and managing your sales process to generate new business revenues and long term customer relationships.
Client Services Advisor (maternity cover for 12 months) - Newark
As an integral part of a busy Client Services Team you will be required to offer full support to our customer base. You will be responsible for providing day to day support to Timico’s enterprise customers. You will work within a small team of 5 and be required to support the team and ensure the team are able to support you through a constant crossover of knowledge. An essential part of your role is to learn and understand the requirements of your customers through building relationships, delivering service excellence and exceeding expectations.
Pre-Sales Executive Cloud & Hosting Services - London
This position calls for a highly technical operative who understands Cloud & Hosting products including VMWare. The role involves liaising with prospects and clients in order to establish and document a recommended solution. The role will also involve looking at new products, recommending additions to the product portfolio and technical involvement in shaping the success of the Cloud & Hosting Services centre of excellence.
Product Manager (Mobile Services) - Newark
The purpose of this role is to develop and own the lifecycle of products within the mobile services portfolio. The main focus will be to bring innovative new products into Timico’s service catalogue by working with suppliers and internal commercial and sales teams, to define and implement go to market strategies for these services.
The main objectives of the role are:
Product Manager – Managed Networks and Connectivity - Newark
Timico is a leading quality business-to-business internet and communications service provider. We are expanding our product management team who maintain and develop our voice, data, hosting and applications portfolio.
Technical Support Apprentice - Newark
We are looking for a self-motivated customer service focused person to join our Small Business Technical Support Team. This team is responsible for providing technical support services across our whole product range including IP Telephony (VoIP), Internet Services, Fixed Lines and Mobile Data.
Timico are keen to hear from sales professionals, for either telephone or field-based sales roles. You would need to have a proven track record in new business sales and have an understanding of converged communications, networking, and hosted solutions.
For more information and a full role description please email firstname.lastname@example.org.