Careers

We're rapidly expanding our Newark-based team and we're looking for highly motivated, talented and ambitious people, wanting to make their mark in the fast paced IT and communications industry.

Account Manager - Newark

The Account Manager will be responsible for acquiring new and developing existing Timico customer accounts. This role is primarily desk based at our Newark Head Office however it is expected that part of the working month will be spent visiting customer sites. You will be expected to have demonstrated success in a target orientated environment, have a thorough understanding of the sales process, with previous sales experience.  You will be able to identify, through a business needs analysis, opportunities to introduce the Timico portfolio into new and existing businesses.

Assistant Administrator - London

We are looking for a motivated, enthusiastic, articulate, organised and professional individual to join the team. You will be someone who has high standards, shows excellent attention to detail and is skilled at approaching issues in a logical and methodical way.

This position would suit somebody who is outgoing and likes to interact with different people at different levels and who can engage with people throughout the Company.

You should have excellent communications skills and previous experience of working in a customer facing role would be an advantage. 

Business Development Manager (Mobile Services)

A highly self-motivated individual who thrives under the pressure of exceeding sales targets, you will be highly adept at quickly building professional relationships and closing high margin business.  Targeting medium to large corporate clients across the UK promoting Timico’s portfolio of mobile solutions and connectivity, through a consultative sales approach, you will be responsible for developing a pipeline and managing your sales process to generate new business revenues and long term customer relationships. 

Client Services Advisor - Newark

As an integral part of a busy Client Services Team you will be required to offer full support to our customer base.  You will be responsible for providing day to day support to Timico’s enterprise customers.  You will work within a small team and be required to support the team and ensure the team are able to support you through a constant crossover of knowledge. An essential part of your role is to learn and understand the requirements of your customers through building relationships, delivering service excellence and exceeding expectations. 

Customer Service Advisor - Newark

Customer Service Advisors are responsible for the end-to-end delivery of our customer experience, from maintaining customer account information to participating in development projects to improve customer satisfaction.  It is essential that you can demonstrate excellent attention to detail, and a passion for customer service.

Enterprise Account Manager - London

The Enterprise Account Manager role is a key pro-active role that will require you to combine proven relationship building skills with excellent account management together with a strong service focus.

You should provide first-class account management, delivering against our managed service proposition with a focus on exceeding our clients’ expectations.

Maintenance Contracts Co-ordinator - Newark

To manage our customer’s maintenance contracts.  To manage relationships with Account Managers, Customer Service teams and Suppliers. To ensure all information is continually updated and available.

Product Manager - Managed Networks and Connectivity - Newark

Timico is a leading quality B2B internet and communications service provider. We are recruiting for a product manager to manage the portfolio of services under within our managed networks and connectivity team. We are looking for someone with a passion for product management and ideally has experience, but not essential, within the Telecoms, ISP or IT sectors with knowledge of connectivity products. You will have relevant experience and be excited about working in a fast-moving and nimble organisation.

Service Delivery Team Leader - Newark

Responsible for leading, managing, training and motivating a team of co-ordinators whose responsibility is to ensure the smooth provisioning/delivery of fixed, internet and VoiP services to the Timico customer base.

Technical Support Advisor (2nd Line)

We are looking for a self-motivated  and experienced individual to join our 2nd Line Technical Support Team and provide support services across our Voice product range including IP Telephony (VoIP), IP/PBX, SIP and Call routing.

Working as part of our supportive and knowledgeable 2nd line team you will be providing helpdesk to helpdesk based technical assistance over the phone to a number of Timico’s key accounts in addition to providing 2nd line support for all other clients.

Timico are keen to hear from sales professionals, for either telephone or field-based sales roles.  You would need to have a proven track record in new business sales and have an understanding of converged communications, networking, and hosted solutions.

For more information and a full role description please email careers@timico.co.uk.

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